If you have a student signed in who is seeing the Teacher environment, you won't be able to properly work with them.
How to tell if students have a Teacher account:
The "STUDENTS" tab appears in their navigation at the top. The profile photo says "How your students see you..." and the "Ideas Pinned for Students" section is at the top.
How to fix:
Option 1 (fastest):
- Have the student sign in
- Go to the account menu
- Select Delete Account
Have them start over by Registering with your Teacher Code as a Student
Option 2 (only if they have a lot of work that needs to be saved):
- Send an email to firstname.lastname@example.org with
- Student email
- Teacher code
- Please allow 24-48 hours for the account to be switched to a student under your teacher code.